Glia wins Excellence Award for safer AI in banking

Glia, a customer support platform offering AI-powered interactions for the banking sector, has been named a winner within the Banking and Monetary Providers Class on the 2026 Artificial Intelligence Excellence Awards. The awards recognises achievements in a variety of industries and use instances, spotlighting “firms and leaders shifting AI past experimentation and into sensible, accountable deployment.”

Talking on the awards, Russ Fordyce, Chief Recognition Officer at Enterprise Intelligence Group commented, “AI has arrived! 2026 is about execution and outcomes. Glia stood out as a result of its work in banking displays the place the market is headed: sensible AI that solves actual issues, earns belief, and delivers measurable worth. The popularity highlights a group that isn’t collaborating within the AI shift, however serving to outline what significant progress seems to be like.”

Glia’s Banking AI platform helps monetary establishments navigate safety and regulatory dangers frequent in generative AI. It was chosen by a panel of AI specialists and analysts as a platform that deploys AI educated exactly for banking workflows. It helps banks and credit score unions automate as much as 80% of all interactions, in accordance with Glia. For the customer support and member care features, this will unlock time for different duties, together with strengthening shopper relationships and increasing lending and deposit portfolios; in different phrases, doing what people can do and AI can’t.

Dan Michaeli, CEO and co-founder of Glia, stated: “The award celebrates the way forward for banking in an time the place AI is in every single place. With customers in each demographic now utilizing AI to handle their lives, the stress on monetary establishments to supply prompt, clever service has by no means been greater.”

“Our platform is designed to assist banks and credit score unions lead this transition, utilizing safe, banking-specific AI to amplify their effectivity whereas defending the human connection that defines their model,” he stated.

Glia has loved optimistic enterprise momentum lately, with the corporate saying lately it is going to be the primary to contractually promise to withstand AI hallucinations and circumvent immediate injections for its purchasers’ use of the platform.

As AI turns into more and more complicated, notably in monetary establishments, Glia’s deal with AI security gives a mannequin that banks and credit score unions may depend on to assist them use AI successfully and securely.

(Picture supply: “House Invaders does cones and security boundaries” by Gene Hunt is licensed below CC BY 2.0. To view a duplicate of this license, go to https://creativecommons.org/licenses/by/2.0)

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